Terms and Conditions for docubuddytravel.com
Thank you for choosing docubuddytravel.com as part of your travel journey. We aim to help you explore the world with confidence by offering useful resources, reliable information, and access to trusted travel providers. We operate in two ways. We organise some tours ourselves, and we also act as an affiliate-based travel resource, connecting you with carefully selected partners through referral links. Our affiliate partners include recognised travel brands such as EconomyBooking.com, KiwiTaxi, LocalRent.com, TicketNetwork, Tiqets, Trip.com, WayAway, and WeGoTrip through the Travelpayouts affiliate network.
By using our website and services, you confirm that you have read and understood these Terms and Conditions. Please take a moment to review them before completing any booking with us or through our recommended affiliate partners.
1. Scope of Services
Direct Services
If you book a tour or service that we operate directly, the booking is handled by us from start to finish. These services are clearly marked on our website. Separate details, terms, and support information apply to each direct experience.
Affiliate Services
We also provide you access to external providers who offer tours, flights, accommodations, transfers, and other travel services. When you choose to book through one of our referral links:
Your agreement is with the third-party provider, not with docubuddytravel.com.
We do not manage reservations, payments, changes, or customer care for partner services.
Any enquiries, complaints, or disputes must be taken up with the provider you booked with.
2. Our Role and Liability
Direct Services
When you book directly with docubuddytravel.com:
We are responsible for processing the booking, delivering the service, and offering support linked to that specific experience.
Our responsibility is limited to the service you purchased from us.
We cannot be held responsible for events beyond our control, such as severe weather, transport interruptions, or government restrictions.
Affiliate Bookings
When you use our referral links:
We simply point you towards external providers through trusted partnerships.
We do not design, operate, or control flights, hotels, transfers, or tours provided by partners.
We cannot accept liability for cancellations, delays, overbookings, or issues with service quality.
Refunds, amendments, or complaints must follow the policies of the provider.
3. Promotions, Deals, and Availability
We sometimes highlight offers or discounts from our partners. Please note that:
Each affiliate partner fully manages pricing and availability.
Costs or availability may change once you reach the provider’s website.
docubuddytravel.com cannot guarantee the accuracy or continued availability of any provider’s offer shown on our website.
4. Bookings, Confirmations, and Payments
For Direct Bookings
You will receive a confirmation from us with full service details.
Payments are processed securely through our approved payment partners.
For Affiliate Bookings
The external provider gives confirmations, tickets, and travel documents.
Payments are processed through the provider’s website and appear under their name on your bank or card statement.
docubuddytravel.com does not handle financial transactions for partner-operated services.
5. Cancellations and Changes
Affiliate Bookings
We cannot modify, cancel, or refund any booking made through referral links.
All adjustments must be made directly with the provider you selected.
Direct Services
There may be times when we need to adjust or cancel a tour because of situations beyond our control. Itinerary details, accommodation, transport arrangements, and planned activities can be changed, replaced, or cancelled if necessary.
6. Travel Documents and Entry Requirements
You are responsible for ensuring you meet the entry and travel requirements for your destination. This includes:
Valid passports and visas.
Necessary health records, vaccinations, or medical documentation.
Compliance with local laws and travel guidelines.
We may provide general information, but you should always check with official sources for accurate and up-to-date requirements.
7. Health, Safety, and Insurance
Your safety matters to us. We strongly recommend:
Buying comprehensive travel insurance that covers medical needs, cancellations, and unexpected disruptions.
Following all safety instructions given by service providers and local authorities.
docubuddytravel.com does not sell travel insurance.
8. Affiliate Partnerships and Transparency
docubuddytravel.com takes part in affiliate programmes. This means:
We may earn a commission when you make a booking through our referral links.
This does not add anything to the price you pay.
These commissions help us maintain and improve our platform.
We only work with partners we believe offer reliable and safe services.
9. Privacy and Data Protection
We take your privacy seriously.
For Direct Services
We collect basic personal information such as your name, email address, phone number, and booking details.
We use this information only to complete your booking, deliver the service, and provide support.
Payment details are handled securely by our payment partners, and we do not store your financial information.
Your information is not shared with third parties except when required to deliver your service, for example, when we pass your details to a local guide.
We store personal data securely and keep it only as long as necessary for service delivery, record-keeping, or legal compliance.
For Affiliate Bookings
We do not collect or store personal or payment information entered on partner websites.
The provider’s own privacy policy applies to all data shared with them.
For more details, please read our Privacy Policy.
10. Acceptance of Terms
By using docubuddytravel.com, you confirm that you accept:
These Terms and Conditions.
Any terms, conditions, and privacy policies from the external provider you choose to book with.
If you have any questions or concerns, please contact us at:
🌐 https://www.docubuddytravel.com/
Address: 8 Junia Ave Toongabbie NSW 2146